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We take
our ethical responsibilities and your privacy seriously. We have a strong
commitment to providing excellent service to all our customers and visitors
of this Web Site, including respecting your concerns about privacy. This
Privacy Policy discloses how we collect, protect, use and share information
gathered about you on our website. If you use this site you explicitly agree
to the terms and conditions of the Privacy Policy in effect at the time of
your use. We hope that this disclosure will help increase your confidence in
our website and enhance your experience on the Internet. Therefore, in
compliance with industry standards and regulations enforced typically by the
Federal and State Governments, we abide the following privacy policy.
Browsing
This
website does not collect personally identifiable information from your
computer when you browse this website and request pages from our servers.
This means that, unless you voluntarily and knowingly provide us with
personally identifiable information, we will not know your name, your email
address, or any other personally identifiable information. We may use IP
addresses, browser types and access times to analyze trends, administer the
site, improve site performance and gather broad demographic information for
aggregate use. When you request a page from our website, our servers log the
information provided in the HTTP request header including the IP number, the
time of the request, the URL of your request, and other information that is
provided in the HTTP header. We collect the HTTP request header information
in order to make our website function correctly and provide you the
functionality that you see on this website. We also use this information to
better understand how visitors use our website and how we can better tune
it, its contents and functionality to meet your needs.
Information We Collect and Its Uses
We
collect your personal information if you decide to purchase one of our
products or retain our services, participate in our affiliate marketing
program, subscribe to our newsletter, complete an application form,
participate in one of our surveys or transact other business with us. We
need to collect personally identifiable information from you to execute the
requested transaction, provide you with a particular service, and/or to
further enhance your account. At anytime, we may ask you to voluntarily
supply us with additional information needed. We will ask you for
information such as, but not limited to: name, current and/or billing
address, your e-mail address, telephone number and, if you purchase one of
our products or services, a valid credit card number, your Social Security
number and certain other personal information, such as your date of birth,
address, employment information, and certain credit card and loan account
information. We may use your email address to send a confirmation and, if
necessary, we might use the other information to contact you for help in
processing.
In
addition, when you provide contact details for transaction requests such as
scheduling an appointment or requesting a proposal, we will use the contact
information to keep you updated about future offers or promotions unless you
opt-out online or otherwise notify us.
We may
also use the information we collect about you in order to, but not limited
to: • learn more about your interest in the products or services we offer
and provide you with information; • enroll customers who desire our services
• open customer files and establish their accounts • provide customer
service • negotiate settlement of our customers’ debts (according to the
terms and conditions of their written agreements) • learn how to improve our
products or services • provide opportunities for our affiliates and other
companies to inform you about the products or services they offer that may
interest you • to share aggregated statistical data with our business
partners or for public relations. For example, we may disclose that a
specific percentage of our users are between the ages of 25 and 35.
Aside
from the ways mentioned above, we may use your personally identifiable
information in many other ways, including sending you promotional materials,
and sharing your information with third parties so that these third parties
can send you promotional materials. (By "promotional materials," we mean
communications that directly promote the use of Web sites, or the purchase
of products or services.). However, you may "opt-out" of certain uses of
your personal information.
Disclosure of Information to Third Parties
We may
disclose a consumer’s personally identifiable information in order to effect
or carry out any transaction that you have requested of us or as necessary
to complete our contractual obligations with you. WE RESERVE THE RIGHT TO
SELL, RENT OR TRANSFER YOUR PERSONAL INFORMATION TO THIRD PARTIES FOR ANY
PURPOSE IN OUR SOLE DISCRETION. We prohibit the sale or transfer of personal
information to non-affiliated entities for their use without giving you the
opportunity to opt-out (See Opt-Out below). We may share your personally
identifiable information with affiliated companies that are directly or
indirectly controlled by, or under common control of “company name” . We may
send personally identifiable information about you to non-affiliated
companies that are not directly or indirectly controlled by, or under common
control of, “company name” . The personal information collected on this site
and by third parties will be used to operate the site and to provide the
services or products or carry out the transactions you have requested or
authorized. We may change or broaden the use of your personal information at
any time. We may use your personal information to provide promotional offers
to individuals by means of email advertising, telephone marketing, direct
mail marketing, banner advertising, and other possible uses.
Choice/Opt-out
We
provide you the opportunity to ‘opt-out’ of having your personally
identifiable information used for certain purposes, when we ask for this
information. For example, if you purchase a product/service but do not wish
to receive any additional marketing material from us, you can indicate your
preference on our order form.
If you
no longer wish to receive our newsletter and promotional communications, you
may opt-out of receiving them by following the instructions included in each
newsletter or communication or by emailing or calling us per the information
contained on our contact page.
If you
do not wish to have your personal information collected by any third party
that is not our agent/service provider, please contact our customer service
department to actively opt-out of having your personal information shared.
Customer Service Contact Information:
National
Legal Systems
PO Box
835
Candia,
NH 03034
1-800-728-5285
support@clientsupportservices.net
Service
Providers
We may
use other third parties to provide certain clerical and information
processing and shipping services on our site. When you sign up for our
services, we will share only as much information as is necessary for the
provision of those services.
These
third parties are prohibited from using your personally identifiable
information for any other purpose.
Securing the Transmission and Storage of Information
The
security of your personal information is extremely important to us. We
employ generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we receive
it.
Our
site uses SSL (Secure Sockets Layer) security technology to encrypt
information you provide to us through the site when entering sensitive
information (such as credit card number and/or social security number) on
our registration or order forms. This ensures that your information is
encrypted as it travels over the Internet. SSL is an industry-standard
protocol for encryption over the internet.
After
information reaches “company name” , it is stored on a secure server that
resides behind firewalls designed to block unauthorized access from outside
of “company name” . You can help to maintain the security of your online
transactions by not sharing your personal information or password with
anyone. Remember, no method of transmission over the Internet, or method of
electronic storage, is 100% secure. (Example: any information you provide us
by email is not encrypted) Therefore, while we strive to use commercially
acceptable means to protect your personal information, we cannot guarantee
its absolute security.
If you
have any questions about the security on our Web site, please feel free to
e-mail us.
Log
Files
As is
true of most Web sites, we gather certain information automatically and
store it in log files. This information includes internet protocol (IP)
addresses, browser type, internet service provider (ISP), referring/exit
pages, operating system, date/time stamp, and click stream data.
We use
this information, which does not identify individual users, to analyze
trends, to administer the site, to track users’ movements around the site
and to gather demographic information about our user base as a whole. We do
not link this automatically-collected data to personally identifiable
information.
Cookies
A
cookie is a small text file that is stored on a user’s computer for
record-keeping purposes. We use cookies on this site. We do not link the
information we store in cookies to any personally identifiable information
you submit while on our site.
We use
session ID cookies. We use session cookies to make it easier for you to
navigate our site. A session ID cookie expires when you close you browser.
We can at your option set a persistent cookie to store your passwords, so
you don’t have to enter it more than once. Persistent cookies also enable us
to track and target the interests of our users to enhance the experience on
our site.
If you
reject cookies, you may still use our site, but your ability to use some
areas of our site, such as contests or surveys, will be limited.
Some of
our business partners (e.g., advertisers) use cookies on our site. We have
no access to or control over these cookies.
This
privacy statement covers the use of our cookies only and does not cover the
use of cookies by any advertisers.
Clear
Gifs (Web Beacons/Web Bugs)
We
employ a software technology called clear gifs (a.k.a. Web Beacons/Web
Bugs), that help us better manage content on our site by informing us what
content is effective. Clear gifs are tiny graphics with a unique identifier,
similar in function to cookies, and are used to track the online movements
of Web users. In contrast to cookies, which are stored on a user’s computer
hard drive, clear gifs are embedded invisibly on Web pages and are about the
size of the period at the end of this sentence. We do not tie the
information gathered by clear gifs to our customers’ personally identifiable
information.
We use
clear gifs in our HTML-based emails to let us know which emails have been
opened by recipients. This allows us to gauge the effectiveness of certain
communications and the effectiveness of our marketing campaigns. If you
would like to opt-out of these emails, please see "Choice and Opt-out."
Links
to Other Sites
This
Web site may contain links to other sites such as our affiliates as well as
third parties which are not owned or controlled by us. Please be aware that
this privacy policy only addresses our company’s use and disclosure of your
information collected on this site.
While
we try to link only to sites that share our standards and respect for
privacy, we are not responsible for the privacy practices of such other
sites. We encourage you to be aware when you leave our site and to read the
applicable privacy policies and terms of conditions of each and every Web
site that collects personally identifiable information.
This
privacy statement applies only to information collected by this Web site.
Co-branded sites
We may
be co-branded with "partners and affiliates". These business to business
relationships are helpful to us and to you as they afford all concerned with
greater product and service opportunities. We always provide opt-out
opportunities regarding the sharing of your information with such partners
and affiliates. Please note the sites linked to our site are governed by
their own privacy policies which may or may not reach the standards set by
our company.
Access
to Personally Identifiable Information
If your
personally identifiable information changes, or if you no longer desire our
product or service, you may correct, update, delete or deactivate same by
emailing our Customer Support by contacting us by telephone or postal mail
at the contact information listed below.
Customer Service
If you
send us correspondence, including e-mails and faxes, we may retain such
information in your customer file. Information you give us over the
telephone may be noted for your file. We may also keep copies of any
correspondence sent to you. We retain these records in order to provide the
products and services you have requested and to measure and improve our
customer service. We may, over time, delete these records as permitted by
law. Phone calls may be recorded or monitored for customer satisfaction
purposes.
Based
upon the personally identifiable information you provide, we may communicate
with you to provide the services you request, and to manage your account. We
may communicate via email or telephone, in accordance with your wishes.
Legal
Disclaimer
We
reserve the right to disclose your personally identifiable information, as
required, to comply with the law, applicable regulations, governmental and
quasi-governmental requests, judicial proceedings, court orders or
subpoenas, to enforce our Legal Notices or other agreements, or to protect
our rights, property or safety or the rights, property or safety of our
users or others (e.g., to a consumer reporting agency for fraud protection
etc.).
Supplementation of Information
In
order to provide certain services to you, we may on occasion supplement the
personal information you submitted to us with information from third party
sources.
Business Transitions
In the
event our company goes through a business transition, such as a merger,
acquisition by another company, or sale of all or a portion of its assets,
your personally identifiable information will likely be among the assets
transferred. You will be notified via e-mail and/or a prominent notice on
our Web site for 30 days of any such change in ownership or control of your
personal information.
Changes
to this Privacy Statement
We
reserve the right to modify this privacy statement at any time. We will not
jeopardize your privacy. The provisions contained in this privacy statement
supersede all previous notices or policies regarding our privacy practices
with respect to this site. Any and all changes will be made here, to this
privacy statement.
We
encourage you to check our site frequently to see the current privacy
statement to be informed of how we are committed to protecting your
information and providing you with improved content on our website in order
to enhance your online experience. Upon any material changes to the policy
statement, we will post those changes to this privacy statement, the
homepage, and other places we deem appropriate so that you are aware of what
information we collect, how we use it, and under what circumstances, if any,
we disclose it.
Contact
Us
If you
have any questions, comments, complaints or suggestions regarding our
privacy policy or our website, please contact us at:
National
Legal Systems
PO Box
835
Candia,
NH 03034
1-800-728-5285
support@clientsupportservices.net
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